How We Handle Your Data

We are committed to keeping your personal information completely secure.

HUNTER ROOFING Privacy Policy

Effective Date: 1 AUGUST, 2026

At Hunter Roofing, we build our business on protecting what matters most - your home and your family. Because providing premium roofing services requires us to collect specific details about your property and contact information, we treat your personal data with the highest level of respect, transparency, and security.

This Privacy Policy explains how we collect, use, and protect your information.

1. The Information We Collect

To provide you with seamless service, from your first free inspection to your final installation, we collect the following types of information:

Contact Information: When you request a quote or contact us, we collect your name, email address, phone number, and physical property address.
Property Data: During our on-site visits, we collect information specifically related to your roofing system, including structural dimensions, damage reports, and inspection photographs.
Transaction Information: If you hire us for a project, we collect billing details, payment history, and signed service agreements. (Note: Payment processing is handled by secure third-party processors; we do not store full credit card numbers).
Website Usage Data: We automatically collect basic information about how you interact with our website (e.g., browser type, device type, and page visits) to improve user experience.

2. How We Use Your Information

We use your data strictly to deliver our roofing services and manage your project. Specifically, we use it to:

Provide accurate project estimates and schedule on-site inspections.
Communicate with you regarding project updates, crew arrivals, and weather delays.
Process payments and finalize service agreements.
Register your new roof for long-term material and workmanship warranties.
Provide customer support and respond to your inquiries.

3. How We Share Your Information

We do not sell your personal information or property data to data brokers or advertising networks. We only share your data in the following limited circumstances:

Service Providers: We share information with trusted third-party services that help us operate our business (e.g., secure CRM software, payment processors, and material manufacturers for warranty registration). These providers are bound by strict confidentiality agreements.
Legal Compliance: We may disclose your information if legally required to do so to comply with a valid subpoena, court order, or local building code/permit requirements.
Business Transfers: If Roofit is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy commitments.

4. Security & Data Retention

Security: We use industry-standard security measures, including secure servers and encrypted digital files, to protect your personal and project information from unauthorized access, loss, or alteration.
Retention: We keep your project data and contact information as long as necessary to fulfill our service agreements and honor your long-term warranties. If you request a quote but do not proceed with our services, your data is routinely purged from our active systems.

5. Your Privacy Rights

Depending on where you live, you have specific rights regarding your personal data:

Right to Access: You can request a copy of the personal data and project files we hold about you.
Right to Deletion: You can request that we delete your contact information from our marketing and non-essential business records.
Right to Correction: You can update or correct your contact information at any time.
Right to Opt-Out: You can opt out of any promotional emails or physical mailers by contacting us directly or clicking "unsubscribe" at the bottom of any promotional email.